Who should attend this

This course is designed for anyone who has to negotiate at any level in professional

environments. For those who are newer to negotiating we recommend you attend

assertiveness training first.

Course Outline

The ability to negotiate successfully is a key business and management skill. It does

not depend on arbitrary decisions or winning at any price; it is about creating a

climate of success. This course will enable you to understand and apply a set of

processes, styles and tactics to achieve your objectives and develop productive,

long-term business relationships that save time, effort and money.

Objectives

By the end of the coruse, delegates will be able to:

• Negotiate from a base of greater confidence and knowledge

• Handle difficult situations more effectively

• Use the processes, strategies and tactics to maintain control of what is happening

• Recognise and react to different styles of behaviour

• Trade concessions successfully

• Ensure that you remain in control of the situation

Further Information

Marina HR Solutions can provide training at our Clients venue or at an external venue. To find out more about our training programmes please contact James Horton: jhorton@marinahrsolutions.com

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